Terms and Conditions

Terms & Conditions

 

Overview

The website www.enchante.pk is operated by Enchanté. Throughout the site, references to "we," "us," and "our" denote Enchanté. By accessing our website, the user consents to abide by all the terms, conditions, policies, and notices outlined herein. If any user disagrees with these terms, accessing or using the site is prohibited. All materials on this website are safeguarded by relevant copyright and trademark laws. It's crucial to carefully review these Terms and Conditions before using or accessing our website.

 

Communication

When utilizing our Service, you consent to receive newsletters, marketing materials, promotions, and other information we may distribute. Nevertheless, you retain the option to opt out of receiving some or all of these communications from us. You can do so by emailing us at info@enchante.pk.

 

Purchases

If you intend to make a Purchase through our Service, you may need to provide specific information pertinent to your Purchase. This includes, but is not limited to, details like your credit or debit card number, card expiration date, billing address, and shipping information.

You affirm and assure that: (i) you possess the legal entitlement to use any card(s) or other payment method(s) for any Purchase; and (ii) the information you furnish to us is accurate, truthful, and comprehensive.

For the facilitation of payment and the fulfillment of Purchases, we may utilize third-party services. By submitting your information, you authorize us to share this information with these third parties in accordance with our Privacy Policy.

We retain the right to decline or annul your order at any time due to various reasons, including but not confined to: product or service unavailability, inaccuracies in the product or service description or pricing, errors in your order, or other grounds.

Moreover, we reserve the authority to reject or annul your order if there is suspicion of fraud or an unauthorized or illegal transaction.

 

Bottle Content

The bottles of the current batch contain approximately 55ml of perfume liquid, whilst the bottles own capacity is up to 60ml perfume liquid. As all bottles are hand filled, the perfume levels might not be filled to the top.

 

Content

The content available on or through this Service belongs to Enchanté or is utilized under permission. Without our explicit advance written consent, you are prohibited from distributing, modifying, transmitting, reusing, downloading, reposting, copying, or using this Content, whether in whole or in part, for commercial purposes or personal gain.

 

Disclaimer

Take note that while our site may mention products from other companies, along with their labels, these serve as a comparative guide to Enchanté products. Under no circumstances should Enchanté products be misconstrued as those of any other brand. Names, trademarks, and copyrights belong to their respective owners, manufacturers, and/or designers. Enchanté products should not be mistaken for nor associated with the products of other companies that may be referenced for comparison. Enchanté has no affiliation with the mentioned companies, manufacturers, or designers.

 

General Conditions

We retain the right to decline service to anyone, for any reason, at any time. You acknowledge that your content (excluding credit card details) might be transmitted unencrypted, involving (a) transmissions across various networks, and (b) alterations to meet the technical requirements of connecting networks or devices. However, credit card information is always encrypted during transfer over networks.

You agree not to replicate, copy, sell, exploit, or misuse any part of the Service, its usage, or access to the Service, including any contact on the website through which the Service is provided, without obtaining express written consent from us. The section titles in this agreement are inserted for convenience and do not impact or alter these terms in any way.

 

Ensuring Information Accuracy, Completeness, and Timeliness

We cannot be held accountable if the information available on this site is inaccurate, incomplete, or not up-to-date. The content provided here serves as general information and should not be solely relied upon for decision-making without consulting more primary, accurate, comprehensive, or timely sources of information. Any reliance on this site's material is undertaken at your own risk. Some historical information might be present on this site, but it is not current and is solely provided for reference purposes. While we reserve the right to adjust the site's contents at any time, we are not obliged to update any information. You acknowledge that it's your responsibility to stay informed about changes to our site.

 

Price and Service

Product prices may change without prior notice. We hold the right to alter or cease the Service, including any part or content, at any time without prior notification. We are not liable to you or any third-party for any modifications, price adjustments, suspension, or termination of the service.

 

Billing and account information

We hold the right to decline any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions might include orders under the same customer account, using the same credit card, and/or sharing the same billing and/or shipping address. If an order is altered or canceled, we'll try to notify you via the email, billing address, or phone number provided during the order placement. We also reserve the right to limit or prevent orders that, in our judgment, seem to be placed by dealers, resellers, or distributors.

You agree to furnish current, accurate, and complete purchase and account information for all store transactions. It's your responsibility to promptly update your account and other details, such as email address, credit card numbers, and expiration dates, to facilitate transactions and ensure contact if necessary. For more information, please refer to our Returns and Exchange Policy.

 

Products and information

Some products or services may exclusively be accessible online via the website. These items may have limited quantities and are eligible for return or exchange only in accordance with our Return & Exchange Policy.

We've put in extensive effort to portray our products' colors and images as accurately as possible in the store. However, we can't guarantee that your computer monitor will display every color accurately.

While we hold the right, we're not obliged, to limit the sale of our products or Services to specific individuals, geographic regions, or jurisdictions. This right may be exercised on a case-by-case basis. We also reserve the right to restrict the quantities of any products or services we offer. Descriptions of products or pricing are subject to change at our sole discretion, without prior notice. We retain the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited. We don't warrant that the quality of any products, services, information, or other materials acquired by you will meet your expectations, nor do we guarantee the correction of any errors in the service.

 

Prohibitions

Aside from the prohibitions stated in the Terms and Conditions, you are not permitted to use the site or its content: (a) for any illegal purpose; (b) to encourage others to engage in unlawful activities; (c) to breach any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to violate our intellectual property rights or those of others; (e) to engage in harassment, abuse, insults, defamation, discrimination, or any form of harm based on various factors including gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or deceptive information; (g) to upload or transmit viruses or any other malicious code that may disrupt the functionality or operation of the service, related websites, or the Internet; (h) to collect personal information from others; (i) to engage in spamming, phishing, pretexting, or web scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or bypass the security features of the Service, related websites, or the Internet. We retain the right to terminate your access to the service or any associated website if you engage in any of these prohibited activities.

 

Law

The Terms and Conditions, along with any separate agreements for Services provided by us, will be governed by and interpreted in accordance with the laws of Pakistan.

Suggestions or complaints

We trust that you're satisfied with your Enchanté purchase or the service you've received. However, if there's anything that isn't meeting your expectations or if you have questions regarding the Terms and Conditions, please feel free to reach out to us through email.

 

Disclaimer of warranty & Limitation of liability

We can't guarantee that your use of our service will be continuous, timely, secure, or error-free. We also can't assure that the outcomes derived from the service will be accurate or reliable.

Please note that occasionally, we may need to remove or cancel the service for unspecified periods without notice to you.

Your use of the service, or inability to use it, is at your own risk. We offer the service, along with all products and services delivered through it, "as is" and "as available," except as explicitly stated by us. There are no representations, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, non-infringement, or merchantable quality.

Under no circumstances shall Enchanté, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or similar damages. This applies whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service, products procured using the service, or any other claim related to the service or any product. This includes errors or omissions in content, or any loss or damage incurred as a result of using the service or any content (or product) posted, transmitted, or made available through the service, even if we advised of the possibility of such damages. However, in some states or jurisdictions where the exclusion or limitation of liability for consequential or incidental damages isn't allowed, our liability will be limited to the maximum extent permitted by law.

 

Indemnification

You consent to indemnify, defend, and shield Enchanté, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by a third party due to your breach of these Terms and Conditions or the documents referenced within them, or your infringement of any law or the rights of a third party.

 

Termination

We reserve the right to terminate or suspend your account and deny access to the Service at our sole discretion, immediately and without prior notice or liability, for any reason, including but not limited to a violation of the Terms.

Should you wish to terminate your account, you can simply stop using the Service.

Sections of the Terms that naturally ought to remain effective even after termination will continue to do so, including ownership rights, warranty disclaimers, indemnification, and limitations of liability.